Common Ailments Service Wales Software

Common Ailments Service (part of the Clinical Community Pharmacy Service) in Wales: 53 protocols on DigiPharma.

Wales — Common Ailments Service (part of the Clinical Community Pharmacy Service)

Commissioned by NHS Wales.

The Common Ailments Service is offered by local pharmacies and provides free NHS advice and treatment for a range of minor illnesses.
It covers 27 conditions. A pharmacist holds a short consultation before advising on treatment.
Patients with an eye condition are directed to their local optometrist first.

Common Ailments Service (28)

Acne Vulgaris
Acute Diarrhoea
Acute Infective Conjunctivitis
Allergic Rhinitis & Allergic Conjunctivitis
Athlete's Foot (Tinea Pedis)
Back Pain
Chickenpox
Cold Sores (Herpes Simplex)
Constipation
Dry Eye Disease
Dry Skin (Contact Dermatitis & Atopic Eczema)
Dyspepsia
Emergency Contraception
Haemorrhoids
Head Lice Infestation
Infantile Colic
Ingrowing Toenail
Mouth Ulcers
Nappy Rash
Oral Thrush
Ringworm (Tinea Corporis, Cruris, Intertrigo)
Scabies
Sore Throat (Group A Streptococcal)
Teething
Threadworms
UTI Uncomplicated Female
Vaginal Thrush (Uncomplicated Vulvovaginal Candidiasis)
Verrucae (Plantar Warts)

Pharmacist Independent Prescribing Service (PIPS) (25)

Acne
Allergic Rhinitis
Atopic Eczema
Cellulitis
Chest Infection
Conjunctivitis
Constipation
Contact Dermatitis
Contraception
COPD Exacerbation
Ear Conditions
Fungal Skin Infections
Gout Exacerbation
Impetigo
Migraine
Oral Thrush
Paronychia
Pyrexia
Rosacea
Shingles (Herpes Zoster)
Sinusitis
Skin Reactions
Sore Throat
UTI Uncomplicated Female
Viral Infection

Pharmacists and technicians deliver CAS; PIPS is for accredited independent prescribers. Dispensers use the rest of the platform.

Source: Welsh Medicines Advice Service — Common Ailments Service (opens in a new tab), checked 06/10/2026.

Price: Included in every package: Core & PGD £50/month, Core & Private IP £55/month.

Ready to see it in action?